- Sign into another Windows account.
- Run the registry editor.
- Navigate to HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList.
- Look at the sub-keys here in the form of S-1-5-21-XXXXXXXXXX-XXXXXXXXXX-XXXXXXXXXX-XXXX.
- One of them is probably duplicated with the extension “.bak.” Remove (or backup) the one without the .bak, and then rename the remaining one, removing the .bak extension.
I run the windows backup program to backup my user profile to another drive daily and I think if this backup process is failed or interrupted, the error may occurred.
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